Thread: HMV in trouble?
Results 26 to 50 of 121
-
20th Dec 2010, 5:14 PM #26
-
20th Dec 2010, 6:08 PM #27
I don't know whether it's a question of the law, but when I was at Waterstone's, it was definitely company policy that if something was stickered wrong, we had to sell it as stickered (unless it was stickered at a worse deal than it was actually on, in which case we gave it at the better deal...)
I'd have thought that both being part of HMV Group, it might be a uniform policy across the company?
Ant x
Watchers in the Fourth Dimension: A Doctor Who Podcast
Three Americans and a Brit attempt to watch their way through the entirety of Doctor Who
----
Latest Episode: The WOTAN Clan, discussing The War Machines
Available on iTunes, Spotify, Stitcher, and Podbean
Follow us on Facebook, Instagram, and Twitter at @watchers4d
-
20th Dec 2010, 7:00 PM #28
Give me a moment whilst I get my wig on
The legal position is that any stickered/labelled price is an offer. A customer may accept that offer or not. Only when the items are rung up on a till and the customer has exchanged money for them do we reach the legally binding stage. And various Acts are there to allow the customer to receive a refund, for whatever reason, if asked for in a reasonable time-frame.
However, it's always good customer policy to give it to the customer at the cheaper price - the business wants them coming back for more .Assume you're going to Win
Always have an Edge
-
20th Dec 2010, 9:08 PM #29
So company policy as opposed to law? Boo-yah! What a guess!
Ant x
Watchers in the Fourth Dimension: A Doctor Who Podcast
Three Americans and a Brit attempt to watch their way through the entirety of Doctor Who
----
Latest Episode: The WOTAN Clan, discussing The War Machines
Available on iTunes, Spotify, Stitcher, and Podbean
Follow us on Facebook, Instagram, and Twitter at @watchers4d
-
20th Dec 2010, 10:32 PM #30
It's kind of interesting, seeing a lot of stores go down that people were quite affectionate about - this is the one everyone always seems to have felt ripped off by ...
Remember, just because Davros is dead doesn't mean the Dalek menace has been contained ......
-
20th Dec 2010, 10:52 PM #31
Phil is right, the old chestnut about the customer being able to buy it at whatever it's 'stickered up at' is utter myth. If you think about it, it wouldn't work as no-one can prove who actually put the price there - so you'd get people sneakily swapping labels around and then demanding it at that price.
It really annoys me in supermarkets when people start eating things before they've paid for them - not only is it utterly uncouth to turn up at the checkout with a sticky wrapper, but it's not actually yours until you've handed over the money (and the store has chosen to accept it). So it's totally wrong.
Incidentally, Tesco had (and to my knowledge, still have) a store policy of refunding twice the difference on any item labelled incorrectly on the shelf. Before now I've managed to find something stuck up at 50% more than it should be and walked away with it for nothing! It's worth knowing.
Si.
-
21st Dec 2010, 2:15 PM #32
I mainly see this from mothers with very young children where they have given their child a bread roll or some crisps to eat I suppose they just do this to keep them quiet while they do the shopping. But as you say it is wrong as it is technicaly stealing - after all shps will sack on the spot any of their staff caught eating just a single grape.
-
21st Dec 2010, 4:27 PM #33
It's manners, not to mention law. I would buy some grapes as soon as I went in, then give them to the kids to eat while I walked round and did my shop.
Si.
-
21st Dec 2010, 4:37 PM #34
I only ever eat the grapes I spot in other people's trollies - so that's all fine and legal.
Creator of Doctor WHeasel and sometime political radical
-
21st Dec 2010, 5:36 PM #35
- Join Date
- Nov 2006
- Location
- Loughton
- Posts
- 11,593
It's therefore fine and dandy to come round and eat the chocolate from your basket then?
-
21st Dec 2010, 10:50 PM #36
You'd have to fight the Wife off to get at any chocolate
Creator of Doctor WHeasel and sometime political radical
-
22nd Dec 2010, 2:55 PM #37
- Join Date
- Nov 2006
- Location
- Loughton
- Posts
- 11,593
There's no answer to that!
-
28th Dec 2010, 7:10 PM #38
HMV in Peterbrough had the "Police Squad" DVD, that's six half hour episodes of a 30 year old comedy, for £19.99p. That's why they're in trouble.
Si.
-
28th Dec 2010, 7:13 PM #39
My HMV wants £50 for Lost Series 5.
£17.99 on Amazon!I’m being extremely clever up here and there’s no one to stand around looking impressed! What’s the point in having you all?
-
29th Dec 2010, 3:46 PM #40
- Join Date
- Nov 2006
- Location
- Loughton
- Posts
- 11,593
There' no answer to that!
-
29th Dec 2010, 4:02 PM #41
er buy it from Amazon..
I'm wanting to get the season box sets of NCIS, i'm probably going to end up getting it from Amazon, but I am going to wait untill i've had a look in HMV, to see if they are doing any 2 for £10 offers or some thing similar..I won't be holding my breath.
-
29th Dec 2010, 4:05 PM #42
-
30th Dec 2010, 10:23 AM #43
Yes. I'm not trying to goad anyone, and I know that a reason has been given that they have to order one in or something, but I just can't see the excuse for charging around 100% more for a DVD than you'd pay on-line.
More than anything, I find it engenders bad will. That DVD being £20 doesn't affect me personally - they won't be relieving me of twenty quid for it - but I immediately feel for the folks who don't have computers, or don't know any better, and pick it up in ignorance. Why should they be fleeced?
Si.
-
30th Dec 2010, 5:06 PM #44
no one should be - I'm wanting to buy the NCIS series 1-6 box set as I was in Reading I thought i'd just have a look in HMV , to see how much it cost. When I saw the box set I nearly fell off my wheel chair it was priced at £150 where as on Amazon, you can buy it new for £75, I was very nearly tempted to go and ask one of the shop assistants how they can justify an £80 price difference.
-
30th Dec 2010, 6:34 PM #45Captain Tancredi Guest
The strategy of keeping the widest stock but charging more for it saw them through years when rivals who cut profit margins too deeply went to the wall.
It looks as if they're trying to diversify without really making much of an effort to hold on to their existing customers. The HMV in Leeds city centre- a fairly big one all told, and now the only place you can buy CDs and DVDs outside of supermarkets and specialist shops, has two floors. When I first moved here, the ground floor was CDs from front to back and the first floor was video, DVD and a special section for classical and jazz CDs. Now the ground floor is about a quarter CDs, a quarter DVDs on promotion, a quarter gaming and a quarter general merchandise. The first floor is for DVDs, classical (which was moved downstairs and back up again, losing most of its shelf space in the process) and soundtracks. I think their business plan is based largely on attracting passing trade now and offering deals which seem good enough so that you think it can't possibly be cheaper online- the likes of Mad Men, CSI, Friends and Frasier have been offered in big box sets for reasonable prices compared with the hassle of ordering something which is going to come several days hence when you aren't in.
-
30th Dec 2010, 8:06 PM #46
that must have been the norm for most HMV shops, before the Oracle shopping centre was built the main HMV, shop in Reading was pretty much the same in lay out. Looking around their main shop today I would say at least 60 to 70% of it is devoted to dvd's with the rest taken up by cd's and computer games.
-
4th Jan 2011, 6:13 PM #47
Share Price: start of 2010 - 90p, start of 2011 - 30p. Oh dear.
Pity. I have no understanding of the word. It is not registered in my vocabulary bank. EXTERMINATE!
-
4th Jan 2011, 7:39 PM #48Captain Tancredi Guest
HMV in Leeds today had Torchwood series 1 & 2 for £80...or 1,2 & 3 or £70...
-
5th Jan 2011, 12:22 PM #49
60 stores to close over the next few months...
They're not gonna make it, are they?
Si xx
I've just got my handcuffs and my truncheon and that's enough.
-
5th Jan 2011, 12:38 PM #50
It IS a shame, despite what I said previously. I won't miss their expensive CD's and DVD's, but it's still a fun shop to look round, and the calendars, accessories and reduced items are always worth a look. Trouble is, CD's and DVD's are the core of their business!!
"The pace of change in the markets in which we operate underlines the urgency with which we must continue to transform this business," said the firm's chief executive Simon Fox.
Sadly, I doubt there's much they can do now money is tight. Sadly, because it will be a crying shame if the high street becomes nothing more than rows of clothes shops and supermarkets, yet that's the way it's going.
Si.
Similar Threads
-
Trouble Finding Things In Windows 7?
By Si Hunt in forum Mr Smith, I Need You!Replies: 8Last Post: 27th Oct 2010, 10:11 PM -
ITV In Trouble - Grade Out!
By Rob McCow in forum Film and TelevisionReplies: 31Last Post: 24th Apr 2009, 12:00 PM
PSAudios 6.1. Bless You Doctor Who
[/URL] (Click for large version) Doctor Who A thrilling two-part adventure starring Brendan Jones & Paul Monk & Paul Monk Bless You,...
23rd Nov 2020, 3:02 PM